❇️ Follow this guide to sync your fan data from Ticket Fairy to Laylo

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Key features:

1 - Fans who buy tickets on Ticket Fairy are synced to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on Ticket Fairy event data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Copy Webhook URL (on Laylo)

1A. Log into Laylo

1B. Navigate to Settings → Integrations

1C. Scroll to the Ticket Fairy app and create a new Webhook URL

1D. Copy the Webhook URL from Laylo (you'll use it in the next step — it should start with events.laylo.com)

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<aside> 2️⃣

Navigate to Webhook Settings (on Ticket Fairy)

2A. Log into your Ticket Fairy dashboard

2B. Navigate to Settings → Integrations → Webhooks

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<aside> 3️⃣

Paste URL & Save Webhook

3A. Click "Add Webhook"

3B. Paste your Webhook URL (from step 1D) into the webhook URL field

3C. Enable the ticket purchase / order completed event

3D. Click "Save" and you're done!

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<aside> 4️⃣

Confirm Connection (on Laylo)

As soon as data begins flowing from Ticket Fairy → Laylo (aka once tickets have been sold) you will be able to confirm the connection with these steps:

4A. Navigate to Laylo Settings → Integrations

4B. The Ticket Fairy app will display a green status indicator once we have received data

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Troubleshooting