❇️ Follow this guide to sync your fan data from Genni to Laylo

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Key features:

1 - Fans who engage with your Genni creator campaigns are automatically synced to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on Genni campaign data

3 - Build your fan list from Genni creator activations and campaigns

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<aside> 1️⃣

Generate API Key (on Laylo)

1A. Log into Laylo

1B. Navigate to Settings → Integrations

1C. Scroll to the Genni app and generate a new API Key

1D. Copy the API Key from Laylo (you'll use it in the next step)

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<aside> 2️⃣

Navigate to Integration Settings (on Genni)

2A. Log into your Genni dashboard

2B. Navigate to Settings → Integrations

2C. Find the Laylo integration tile

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<aside> 3️⃣

Connect Laylo (on Genni)

3A. Paste your API Key (from step 1D) into the API Key field

3B. Click Save

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<aside> 4️⃣

Confirm Connection (on Laylo)

As soon as data begins flowing from Genni → Laylo (aka once fans have engaged with a Genni campaign) you will be able to confirm the connection with these steps:

4A. Navigate to Laylo Settings → Integrations

4B. The Genni app will display a green status indicator

4C. Navigate to your fan dashboard to see fan data funneling in

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Troubleshooting

• Can't find the Laylo integration tile? Make sure you have admin access to your Genni account. Contact your account admin if needed.
• Connection not showing green? The connection will only turn green once data has begun flowing (aka once a fan has engaged with a Genni creator campaign)
• API Key not working? Make sure you copied the full key without any extra spaces. You can regenerate a new key from Laylo Settings → Integrations if needed.
• Questions? Contact [email protected]