❇️ Follow this guide to sync your fan data from DICE to Laylo

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Key features:

1 - Fans who buy tickets on DICE are synced to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on DICE event data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Generate Access Token (on DICE)

1A. Log into your DICE Mio dashboard

1B. Click on your company name on the bottom left

1C. Click "Account Settings"

Account Settings → Access Tokens → Ticket holder API tokens

1D. Scroll down to "Access Tokens"

1E. Generate a new Ticket holder API access token

1F. Copy the access token (you'll use it in the next step)

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<aside> 2️⃣

Add DICE keys (on Laylo)

2A. Go to Laylo Settings → Integrations and click the DICE integration

2B. Add a label (ex. your brand name) — you can add multiple API keys from different DICE accounts, so labeling each one is important

2C. Paste your API key from step 1F and click Save

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<aside> 3️⃣

Confirm Connection (on Laylo)

Once connected, Laylo will begin syncing your data:

3A. Navigate to Laylo Settings → Integrations — the DICE app will display a green status

3B. Navigate to your fan dashboard to see fan data funneling in

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You're Live!

Fans who buy tickets on DICE will now automatically sync to your Laylo fanbase. Including:

• New purchases: Opt-in data syncs in real time going forward
• Historical data: All previous ticket / event history syncs automatically upon install
• Multiple accounts: Add additional DICE API keys anytime from the integration settings

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Fans who opt in with a phone number will receive the 'SMS Welcome message' configured under Settings > SMS

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Troubleshooting

• Connection not showing green on Laylo? The connection will only turn green once data has begun flowing (aka once a fan has purchased a ticket via DICE)
• Can't find Access Tokens? Make sure you have admin access to your DICE account — click your company name → Account Settings → scroll to "Access Tokens"
• Make sure to select "Ticket holder API" — other token types won't work with Laylo
• Questions? Contact [email protected]